Responsible Gaming

Gambling Should Be Entertainment, Not Income

Online pokies should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. It's important to play within your means and always remember that the house has a mathematical edge. Only gamble what you can afford to lose.

Age Verification

Online gambling in New Zealand is strictly for adults aged 18 years and over. All players must be of legal age to participate. If you are under 18, please do not access gambling services. We take age verification seriously and reserve the right to request proof of identity at any time.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone else, it may be time to seek help:

• Chasing losses by gambling more to recover money you've lost
• Hiding gambling activity or lying to friends and family about the extent of your gambling
• Gambling with money meant for essential expenses (rent, bills, food)
• Feeling anxious or irritable when trying to reduce or stop gambling
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Spending more time gambling than intended
• Neglecting work, study, relationships, or hobbies due to gambling
• Borrowing money or going into debt to fund gambling
• Unsuccessful attempts to cut back or control gambling
• Using gambling to escape stress, anxiety, depression, or other negative emotions

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, monthly)
• Loss Limits: Set a maximum amount you're willing to lose in a given period
• Reality Checks: Receive notifications at regular intervals reminding you how long you've been playing and how much you've spent
• Session Timeouts: Automatically log out after a set period of inactivity
• Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
• Cool-Off Period: Take a mandatory break from gambling for a set period (typically 6 months)

We encourage you to use these tools to help maintain responsible gambling habits.

Support & Help Organisations

If you're struggling with problem gambling, confidential support is available. Here are trusted organisations that can help:

New Zealand

• Problem Gambling Foundation (Aotearoa) – Free, confidential support for problem gambling
  Website: www.problemgambling.nz
  Phone: 0800 664 262
• Gambling Helpline – 24/7 support
  Phone: 0800 006 886

International Support Services

• GamCare (United Kingdom) – Free support and treatment for problem gambling
  www.gamcare.org.uk
• GamStop (United Kingdom) – National self-exclusion scheme
  www.gamstop.co.uk
• Gambling Help Online (Australia) – Free counselling and support
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada) – Resources and support
  www.responsiblegambling.org
• National Council on Problem Gambling (USA) – Helpline and resources
  www.ncpgambling.org

Need Help?

If you or someone you know is struggling with problem gambling, please reach out for support. There is no shame in asking for help – professional counsellors are available and ready to assist. Contact one of the organisations listed above to speak with someone confidentially today.

Remember: Help is available, and recovery is possible.